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Calls, texts and what a plan excludes · 2026-10-05

Why premium numbers and premium SMS are not supported on these plans

Premium and 19 numbers are excluded rather than charged. Here is the difference between an excluded use and a chargeable one.

Not everything unavailable on a prepaid plan is available at a price. Some things are simply not supported, which means no amount of balance will make them work. Premium numbers are the clearest example.

The published exclusions

The TPG summary states that calls and SMS to 19 numbers, diversion to international numbers, premium SMS and premium MMS are not supported. That is a different sentence from the one listing excluded usage, and the difference is the point: excluded usage can sometimes be bought as an add-on, while not supported cannot be bought at all.

Boost states the same boundary

The Boost prepaid plans exclude calls and texts, including MMS, to international numbers, to premium numbers such as 19xx, to most operator assisted 12xx numbers, to diverted calls, and for all use overseas. The 19xx range appears in both providers documentation, which is a reasonable signal that it is a category-level exclusion rather than one company policy.

What that means practically

If you depend on any 19xx number, a prepaid SIM is not the right product and no plan in our comparison will solve it. We would rather say that plainly than list a plan that fails at the first call.

What we could not verify. Where a provider has not published a figure we mark it unknown rather than estimate it. Re-read the provider page linked below on the day you decide.

Sources and verification

Every figure on this page comes from the official page or Critical Information Summary below, checked on the stated date. Prices, allowances and expiry terms can change — recheck before you buy.

  • Prepaid plans - Boost Mobile — Boost Mobile (Telstra Pre-Paid Mobile Network) (checked 2026-10-05) <span class="quiet">Recheck by 2026-10-19</span>
    • Unlimited calls and text exclude international numbers, premium numbers such as 19xx, most operator assisted 12xx numbers, diverted calls and all use overseas. (fact, checked 2026-10-05)
  • CRITICAL INFORMATION SUMMARY - TPG Mobile SIM Only Plans — TPG Mobile (Vodafone 4G network, Australia) (checked 2026-10-05) <span class="quiet">Recheck by 2026-11-04</span>
    • 1900 numbers are not supported on these plans. (fact, checked 2026-10-05)

Coverage is not promised address by address. Check the provider's own coverage map for your location.

Apply what you learned.

Use your own budget, data need and expected start date to compare the documented plans.

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